cPanel Forward Not Working On Website Forms

I have an email info@mydomain.com that forwards to a personal my@gmail.com and works fine when someone sends info@mydomain.com a message, I receive it in my@gmail.com – GREAT!

BUT I have a form on mydomain.com and that form emails to info@mydomain.com
info@mydomain.com does receive the form submission
my@gmail.com does NOT receive the form

My Solution

My solution was to ADD my business email info@mydomain.com to my gmail account and delete the forward completely.

This video show step by step how to do that – very simple and takes only a few minutes.